USA Shipping

All orders ship within 3 business days. Email us after ordering if you need it faster.

Free standard shipping on all orders over $50.

USPS Standard Ground: 3 to 5 business days. $8 per order.
FedEx Two-Day: around $20 per oder. Based on weight.
FedEx Overnight: around $35 per order. Based on weight.

We support America’s troops. APO/FPO included. Alaska, Hawaii & Puerto Rico + $10 per order at all shipping speeds
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International

All orders ship within 3 business days. Email us after ordering if you need it faster.

USPS Standard Ground: 5 to 14 business days. $20 per order for most countries.
FedEx Economy Express: around $70 per order. Based on weight.
FedEx Overnight: around $95 per order. Based on weight.


Any taxes & tariffs are billed to the customer.
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Gift Wrapping

JournalEngraver.com offers exquisite silver-on-silver gift-wrapping for $7 per item. Email us if you would like us to exclude the receipt in your gift order.
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Where is my order? When will it arrive?

To track the status of your order, login to your MyJournalEngraver
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Return Information

JournalEngraver.com wants you to be totally satisfied with your shopping experience. We accept returns for 15 days after the ship date.

Text Personalized & Custom moleskine journals cannot be returned. Email help@journalengraver.com
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Safe Shopping Guarantee / Credit Card Processing

Our #1 priority is to make sure you have a secure, safe and satisfying experience. The JournalEngraver.com Secure Shopping Guarantee: Your credit card transactions with us are 100% safe. Period.

Our secure server software (SSL) is the e-commerce industry standard and encrypts all payment information when you make a purchase. This means no one will ever gain access to your private information.

We use only Authorize.Net to process all transactions securely.
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Creating an account

You can generate an account when you go to checkout, or you can create one now by going to MyJournalEngraver
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How do I change my user information?

Log in to your account here to change your user information. If you forgot your login or password, fill out the Forgotten Password form.
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I forgot my password or login name

Click here to reset your password or retrieve your login name.
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Copyright Policy

JournalEngraver.com believes artists deserve to be paid for their work and will never etch copyrighted images without permission from the Copyright holder. Every image in our library is under our exclusive license for laser engraving. If you are uploading art for your own product or to share, please be aware of this policy‚ and take it very seriously.

Please email at us help@journalengraver.com if you have any questions about our policy or if you are a Copyright holder and believe your art has been uploaded by a third party to JournalEngraver.com.
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Contacting Customer Support

Email: help@journalengraver.com
Phone: 1-866-685-4330

If we don’t answer, leave a message. We return most calls within one hour. Please include information such as order number, phone number and best times to call.

If you must send us files larger than 5MB, we recommend using YouSendIt.com.
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